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FAQ's

What software do I use for the digital templates

FOR TEMPLETT ITEMS: Downloads must be edited on desktop computers NOT tablets or phones.You will receive an extra email link to the Templett App within minutes of purchase which can then be edited directly in your desktop browser such as Google Chrome or Firefox etc. If you don’t have access to the email you purchased with, please go to http://templett.com/design and follow the prompts to access your account.

FOR NON-EDITABLE ITEMS: You will be able to download or access your files as PDF'S immediately after checkout. To download your templates, go to your look for the download link in your confirmation email.

What are the download options?

* PDF - this option is recommended for home or professional printing as the quality of the typography is best for stationery.

* JPEG - this is more suitable for a photo lab or print bureau

*  PNG - Templett pngs are suitable for geofilters and social media sharing - they are not suitable for print as they are low resolution 72dpi

Do you offer custom and personalized orders

No, these are DIY templates, please don't send your personal invitation/venue details as all files are available for you to fill in yourself with your own information. The files come with pre-populated text fields simply for guidance. To stay price competitive, customisation is not offered but I am open to suggestions for new stationery pieces.

About our fonts

Most fonts are licensed and must be paid for - graphic designers usually have large number for their work and this a major outlay for us and it is illegal to distribute them freely. All our embedded fonts are licensed to use and edit from within the Templett App, so there is no need to install them yourself - we have a lot of choice for you in the dropdown lists!

PRINTING: My printer isn't great - can I get the files printed elsewhere?

Small variations in color may occur on different devices. The colors that appear on your screen may vary slightly from the printout, depending on how your monitor is calibrated. If you are not confident that your home printer will produce the quality desired, we recommend having your file printed at a professional copy shop such a Staples or Office Depot. Going to a bureau means you can talk over paper samples and request test prints before you commit to your new colors etc. 90 - 110lb card stock is generally recommended.

We cannot be held responsible for any unauthorized altering of downloads and poor print quality or printing errors caused by your printer. We usually recommend you print out at 100% with no borders for best sizing results.


How many times can I use the template?

You can edit and save your template unlimited times, but downloading the file is limited to a single project, occasion or event unless described otherwise in the listing. The Stationery Concierge reserves the right to revoke access to a template if the user fails to comply with the terms.

• The template will be available for 1 year from the time of purchase.

COPYRIGHT NOTICE: All designs ©The Stationery Concierge

All rights reserved. You are authorised to use these designs for personal use only and may be printed at home or at a commercial bureau with permission. Reproduction of any file by any other graphic service or for personal or non personal, profit-making or non profit-making distribution is strictly prohibited. You are not authorised to re-distribute the files.

Editable wedding templates by The Stationery Concierge